Questions,
gently answered.

You can book directly on our website through our secure booking system, or by email and WhatsApp. Booking directly with us gives you our best available direct rate and, for stays of five nights or more, exclusive direct booking benefits.

For stays of five nights or more booked directly through the official SeVi Boutique Hotel website, we offer a complimentary one-way private airport transfer from Zanzibar Airport to SeVi, a complimentary 30-minute spa treatment, a personal welcome amenity, our best available direct rate, our most flexible available booking and cancellation conditions, and personal assistance from our team from your reservation until your arrival.

The offer applies only to stays of five nights or more booked directly through the official SeVi Boutique Hotel website. It does not apply to reservations made through Booking.com, Expedia or any other third-party booking platform, or to stays shorter than five nights.

Booking directly with SeVi Boutique Hotel is simple and secure. Once you complete your reservation on our website, you will receive a booking confirmation by email. Our Reservations Team will then send you a secure payment link with clear instructions on how to complete your payment. You do not need to enter your credit card details during the initial booking process.

Yes. Your payment is processed through a secure payment platform. For your peace of mind, payment links are sent directly by our SeVi Reservations Team. If you have any questions or would like to verify a payment request, you are always welcome to contact us directly.

After making your reservation, you will receive a separate email with your secure payment link and payment instructions. The payment deadline and applicable conditions will be clearly communicated to you.

Yes, credit card payments are accepted at SeVi Boutique Hotel. Please note that a 5% processing fee applies to credit card payments made directly at the hotel, due to local bank charges. This fee applies only to on-site credit card transactions.

A 5% processing fee applies to credit card payments made directly at the hotel. Payments made through our secure online payment link are not subject to this surcharge.

Cancellation terms depend on the rate and the season, and are always displayed clearly before you confirm. Direct bookings come with our most flexible conditions — if your plans are uncertain, write to us and we’ll find the best option for you.

Our rates are quoted per bungalow or villa per night and include daily breakfast, with no hidden booking fees. Zanzibar levies a small government infrastructure tax per guest per night, payable directly at the hotel — our team will confirm the current amount with your reservation.

Yes. Live availability for every bungalow and the villa is shown in our booking system, and you can select your preferred dates and room type. For special requests — a particular bungalow, a honeymoon setup, early check-in — just add a note or contact us directly.

SeVi Boutique Hotel Zanzibar is a small beachfront boutique hotel in Matemwe on Zanzibar’s quiet north-east coast. The hotel focuses on privacy, tropical gardens, spacious bungalows and villas, personal service, and a relaxed “slow luxury” atmosphere away from crowded resort areas.

SeVi is located in Matemwe, a traditional fishing village on the north-east coast of Zanzibar, with views towards Mnemba Island.

No. SeVi is intentionally small and intimate. The hotel is designed for guests looking for tranquility, privacy, and a more personal Zanzibar experience rather than a busy resort atmosphere.

SeVi is especially popular with honeymooners, couples, slow travelers, and guests looking for quiet luxury, nature, and authentic Zanzibar experiences.

All bungalows at SeVi feature private plunge pools surrounded by tropical gardens for additional privacy and relaxation.

The bungalows are spacious one-bedroom hideaways designed for couples, while the villa offers more space, multiple bedrooms, a larger private pool, and direct beachfront living.

All bungalows at SeVi are designed with generous space between them for privacy. The Tropical Garden Bungalows are nestled in the lush tropical garden, the Ocean Breeze Bungalows are closer to the beach, around 50 metres away, and the Sea Front Bungalow is located directly on the beach.

Yes. SeVi is one of Zanzibar’s most romantic boutique hotels for couples seeking privacy, peaceful surroundings, and personalized experiences.

Matemwe is considered one of the most authentic and peaceful areas of Zanzibar. It is known for its long beaches, traditional fishing village atmosphere, and proximity to Mnemba Island.

No. One of SeVi’s main attractions is its quiet beach setting away from heavily developed tourism areas.

Swimming depends on the tides, which are an important part of life on Zanzibar’s east coast. During high tide, the ocean is ideal for swimming. During low tide, guests can enjoy long beach walks and explore the reef landscape.

The drive from Abeid Amani Karume International Airport to SeVi takes approximately 1 hour and 15 minutes.

Abeid Amani Karume International Airport is connected to Europe, the Middle East, and Africa through airlines such as Qatar Airways, Turkish Airlines, Ethiopian Airlines, Condor, and Kenya Airways.

Some destinations offer seasonal or regional direct connections, while most international travelers reach Zanzibar with one smooth connection through major hubs in the Middle East, East Africa, or Europe.

Yes. Zanzibar is increasingly accessible from Southern Africa through regional flight connections and selected direct routes.

Unlike large resorts, SeVi focuses on privacy, personal hospitality, spacious tropical gardens, and an intimate atmosphere. Many guests choose SeVi specifically because it feels calm, authentic, and emotionally warm rather than busy or commercial.

At SeVi, luxury is less about excess and more about space, privacy, nature, personal connection, and the feeling of being far away from crowded tourism.

Yes. Many guests enjoy Zanzibar during the green season because the island becomes especially lush, peaceful, and atmospheric.

Usually not. Rain often comes in shorter tropical showers followed by sunshine again, especially during the green season months. Many guests love the dramatic skies, the fresh tropical air, and the simple delight of watching the rain from a hanging daybed.

Yes. Zanzibar is predominantly Muslim, and Islamic traditions are an important part of local culture and daily life.

Within beach resorts like SeVi Boutique Hotel Zanzibar, light beachwear is completely normal. When visiting villages, Stone Town, local restaurants, or cultural sites, respectful clothing covering shoulders and knees is appreciated.

Yes. SeVi works with local staff, artisans, fishermen, and suppliers and supports community-based initiatives and long-term training opportunities.

SeVi emphasizes natural materials, local craftsmanship, responsible sourcing, and a low-density boutique concept that respects the surrounding environment.